Testimonial The Kraft Heinz Company – Global

Lee Reece, Global Food Safety and Quality Technical Excellence Lead

Can you briefly describe your company and your main area of business?

The Kraft Heinz Company is the third-largest food and beverage company in North America and the fifth-largest food and beverage company in the world, with eight $1 billion+ brands. A globally trusted producer of delicious foods, The Kraft Heinz Company provides high quality, great taste and nutrition for all eating occasions whether at home, in restaurants or on the go.

What made you consider Food Radar Systems, and how did you evaluate the investment?

We needed to upgrade our capability to detect low-density foreign matter in our products. Testing showed us that the system was capable of detecting the kinds of contaminants we wanted to find, further protecting our consumers.

What have been the most notable results or improvements since implementing our system?

Key benefits have been the reduction in customer complaints for low-density foreign matter in our products protected by Food Radar Systems, and we have had several cases where the system has provided us with valuable feedback about our control systems, allowing for continuous improvement in the manufacturing process.

How was your experience with our service, support, and the integration of the system into your production line?

Integration of the system has been very straightforward—one of the fastest installation processes for this kind of equipment that we’ve seen. The remote support functionality has enabled a rapid response from Food Radar Systems’ service and support to any issues from all over the globe, and the partnership we have has helped with many improvements to the product since our early adoption of the technology.